Is google operations center a bpo reddit. Members Online • .
Is google operations center a bpo reddit Get the Reddit app Scan this QR code to download the app now (IT-BPO) industry in the Philippines. I tried my luck several times, but to no avail. Hope that clears out! Ano yung differences ng culture ni GOC, as compared with BPO (whether you're a Google vendor or not)? Meron ba? Or same toxicity levels with BPOs? I'm asking this because, I already came from the BPO industry. It's tiring, but for the experience, I'm keeping this job. 7% higher than company-wide rating), 3. Thank you so much! ♥️🤸 When I was in the BPO industry I was earning from 15k to 18k per cutoff in that 6-year span. Even here in Japan some of my Filipino coworkers got blasted by our Japanese department. Feb 18, 2025 · Overall, Google Operations Center is a highly sought-after employer. My current job is in BPO for logistics account and primarily via emails. Google Operations Center (GOC) partners with Google to help bring their incredible products and services to life. github. , I also have some reason why I have to keep coming back home everyday. The churn and attrition in BPO is incredibly high. syempre dahil kailangan magpasikat ng bpo, itataas ang metrics hanggang sumakit ang mga daliri mo sa sobrang bilis mo magtype Bpo is notorious sa work load. Any information would help. May I know ano ang usual career path for those starting as a customer rep? And what are the skills necessary in order to go up the corporate ladder sa BPO world? Sorry for the noob question. Team members have expertise ranging from technical support, to marketing, to legal operations and more. reddit's new API changes kill third party apps that offer accessibility features, mod tools, and other features not found in the first party app. Fraud Detection- Voice ito. Members Online Google Operations Center BGC Any comments on GOC (Google Operations Center)? I know they just opened here 2018ish comments sorted by Best Top New Controversial Q&A Add a Comment Google in BGC, you are a Google employee and your reporting line goes all the way up to Google CEO Sundar Pichai. Pero hindi to sa sales. This is an educational subreddit focused on scams. Kung no experience, regardless kung college grad or undergrad, I would suggest Concentrix. At the Google Operations Center, we provide caring and knowledgeable support for Google users and customers. Members Online Foundever interview Get the Reddit app Scan this QR code to download the app now Google Operations Center CX Lab . In fact, the opposite is true. Though yung mga work ay usually very niche na and requires specific skillset kaya konti lang ang nakakaalam/nakakapasok. Recruitment, Training, Workforce Management, Quality, IT etc. From troubleshooting product issues to providing around-the-clock advertiser assistance, you can be part of the teams that help Google users and customers solve problems and accomplish their goals. Afaik ang Google account ni Cognizant eh nag-ooffice sa Uptown, McKinley, Six Neo, tsaka Vertis. Not just Call center agents, either. BPO services includes include accounting, information technology (IT) services, quality assurance, HR and payment processing Best BPO I've been with in terms of culture and benefits. One of the main reasons I decided to interview was for the possible opportunity to transfer (or at least get an interview) for Google. Worked in a BPO, I know of a Sr. 175k starting salary ko nung bumalik ako as manager e. Ni-question ko self-worth ko. My position by ascending order: Customer Service Representative Data Analyst Operations Supervisor Data Entry Specialist Kasi BPO is very huge and generally it applies lahat ng sinabi mo kung hindi customer (consumer) support service ang account mo. Some examples are: Per minute, Per transaction, Per staffed hour, Per Productive Hour, etc. Why Acquire BPO Stands Out: Acquire BPO is not just a workplace; it's a community that invests in the success and well-being of its employees. I started a career in BPO bago ako maging govt employee. I know it's low. This is only somehow true for the typical sikat call center BPO. I worked in the government for a bit and then I went back. Metrics starts attainable. This is absolutely NOT true. Noong time ko (2018-2019/2020), 6 months paid paternity/maternity leave, Christmas noche buena package (di lang ham o pasta, as in may kasama rin na sparkling juice, kumpleto talaga), generous incentives when I just applied to an operations position sa BPO since slightly related naman to office work. Worked in a BPO company pero pure non voice CSR and other services. Anong kulang sa akin, mga ganyang tanungan hahaha. Google Operations Center, Manila. Yung "main google site" na sinasabi mo eh mostly Googlers or direct, full time employees lang ni Google ang pwede mag-office dun. Post reviews of your current and past hosts, post questions to the community regarding your needs, or simply offer help to your fellow redditors. From a healthcare worker, planning to shift to the BPO industry. Members Online what are the unwritten rules/do’s and don’ts on the first day? CSCareerQuestions protests in solidarity with the developers who made third party reddit apps. Not saying na natanggap na ako pero good to know what to expect. They needed someone to pioneer a social media account, so I volunteered. I had a chance to transition into tech/dev role this year as I can't take the BPO culture, stress, and workload anymore. Be professional, humble, and open to new ideas. Is GOC a kinda BPO for Google. From shared hosting to bare metal servers, and everything in between. until the account looses clients. I actually want to apply for a position higher than a CSR, like a Team Leader or Quality Assurance Manager, but with 0 call center experience, can I still apply to the higher positions? -- Your changes of landing TL or QA Manager with no BPO experience is very slim. Ex-BPO / Shared Services person here. Example: BPO company A = Gsuite BPO company B = Gmail BPO company C = Waze Etc. Members Online • Google Operations Center BGC upvotes BPO Stands for Business Process Outsourcing, in which people can hire another company to perform their secondary business activities so that they can focus on their core business objectives. I'm wondering if it's possible for a BPO employee to achieve that regardless of their account and experience. For reference lang po sana planning to shift po hehe baka itanong po. Google owns & runs it, no you cannot get the same pay level or any GSU & even cannot switch from GOC to Google. Operations Team Lead Minimum Qualifications: 🎓 At least a High School Diploma holder or Senior High School Graduate 💼 With or without BPO experience 💻Strong computer navigation skills 🗣 Good writing skills and English speaking skills ️ Travel industry background - desired not required 📅 Willing to work on shifting schedules [26M Single] I've been working at a BPO company for almost 3 years now. Our total workforce stands in the tens of thousands. We're migrating to a new platform, thanks for your patience during possible interruptions. How is the work culture at Google Operations Center in Manila? Employees in Manila have rated Google Operations Center with 3. There is lengthy negotiation between both companies to agree on such. Im a PM from operations, may PM din sa tech tower. I've been here for almost 3 years. Other FMCGs like Nestle, Unilever, Reckitt also have operations here in the country. Depende yan kung anong department ang na-award doon sa BPO company. You'll probably need to set up support structure (e. The BPO Industry is for the tough and eager people who are willing to risk almost everything for that sweet salary and benefits. Without those BPO jobs me and thousands of others would be out of work or working in low paying jobs locally. It is like working on Google's payroll and enjoying all the benefits. Not from ACN but based on what I know, they have more LOBs and department related to Tech unlike ng other well known BPOs who specializes in operations, contact center and customer service solutions. Needless to say, you would only be working on BPO related industries other than this you would have the opportunity to work on the operations side of the business. Masyado mababa ang 150 to 200k for senior directors. Para ma-weigh if it's worth giving up my current work. ) in the future. Inquiry on GOC (Google Operations I worked with Google as a contractor twice, recently as a support team member for one of their products. Sabi sa ibang forums "BPO arm of Google" daw siya so wanted to ask about the culture, management, and work load. Newbie din kasi ako sa Call Center Industry kaya nagtataka ako. CCC - Credit Card Claims - for CC. Pero deep down naman, kapag narinig mo support, or call center, they are the bottom of the bottom pagdating sa BPO caste system. Log In / Sign Up This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. Members Online Google Operations Center BGC This is my first BPO experience and I commute daily for a total of around 4-6 hours a day. Kung hindi, likely naman na well compensated at talagang mataas ang ranking mo. Kung operations tapos no experience, mas malaki chance na i-consider ka kung college graduate ka or undergrad basta at least may 1-2 years BPO experience. Google Operations Center is definitely not a BPO. Due_Boysenberry_1469 . Hello everyone. Don't expect the salary to be anywhere close to Google. Ask ko lang po salary range inoffer sainyo nung nag BPO Accounting po kayo. Again I learned a new skill, mastered it, and resigned. Each position with different line of businesses. Emapta kc is not a traditional BPO d nmn nakekealam msyado sa operations halos direct sa client ang interaction mo, almost taga asikaso lng sila nang payroll and other legallityrequirements sa pinas. Possible ba na ma-hire ako even if my course isn't IT related (I'm a film student pero I'm planning to stop for a while after I land a job) i'm quite tech-savvy naman and I know how to trouble-shoot some few devices (I also have some job exp pero sa customer service). Yung first BPO company na nangreject sa akin, dinamdam ko talaga HAHAHA. Members Online Google Operations Center BGC Baliktad tayo OP. I was checking the social status based on salary and to be classified as rich, the monthly salary range should be around 200k+. I started out as an agent, got promoted to QA soon after. As the industry is price competitive you have to sacrifice the salary but thats there. SUPPORT JOBS. Reply reply 10 votes, 40 comments. This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. I'm hoping some experienced entrepreneurs and industry experts here can provide some valuable insights and guidance on One consideration is the BPO Industry, as I am fascinated with it. Members Online • Google Operations Center BGC upvotes This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. Members Online Google Operations Center BGC Hello. Members Online Google Operations Center BGC Hi guys! Sa mga nag wo-work po sa BPO or mga nag shift po from local firm to BPO with one year and 6 mos experience po sa local firm. Mas "premium" ang experience kumbaga, compared with working for other accounts pag nasa BPO ka. I have also been a trainer, and I also worked in the admin side of things. No forced OTs and compensation package is very competitive for the industry. And I do their socmed marketing now. Add your thoughts and get the conversation going. Learn what we’re doing not just for our customers, but for our people too. Career Path (IT-BPO) industry in the Philippines. They don't claygo,don't segregate trash, and even dispose leftovers in the incorrect bin. 5 out of 5 for career opportunities Been told BPO job is sweldo lang at walang kwenta. What’s your main motivation to WANT a supervisory position? Start by reflecting on that. Alam ko blended sila dito. Members Online Pano maka-survive sa call center? Google Operations Center is a unique company of problem-solvers, partnering with Google to provide support to their users and customers. BPO is not just the low paying, relatively low skilled call center jobs. or a combination thereof. Most of the time I just play google solitaire sa PC kahit bawal. Question for past and current employees of Google Operations Center: is it still worth it to join GOC at this point? Honestly, I've always wanted to join this company esp during the start of its inception around 2019. Manager level lang to. You can consider it as the BPO of Google. 5 out of 5 for culture and values (2. But there are relatively small BPO companies that pays way more and workload is chill af. Now, I am back in operations. Also, I forgot to say that I had cousins who used to work for BPO firms as call center agents when they were still waiting for their employment results abroad (they're registered nurses, by the way), told me not to ever consider working for a BPO. Super easy job in my opinion. If you want to break into the industry, you need to get a good Operations Manager from one of the top BPOs. I'm a career shifter. Probably, ang mga na-interview mo (“communicates well, but lacks profound understanding”) is very evident na call center. These BPO providing company is so toxic that even when you join as a technology associate, they will pull you as an urgent requirement and will never release from BPO projects. But now that I'm a freelance Data Analyst that's workinflg from home, I'm earning close to 30k per week (which is a HUGE JUMP from my previous pay). Thanks everyone! All BPO's and all clients have different pricing and billing methods. Lol. Hi, I saw a job posting in IndeedPH for a position in Service Desk Voice Supp. Expand user menu Open settings menu. Members This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. 10 years BPO experience with experience on CSR, TSR, Email support. The work can be overwhelming anywhere, but getting into GOC is a great opportunity. Was this review helpful? Cons: Many of the leaders are not fit for the job. View community ranking In the Top 5% of largest communities on Reddit. Dec 9, 2022 · Response 1 of 7: GOC is the support company for Google. To discuss mostly Google Workspace (G Suite) administration related topics, but also from the end user perspective. Opportunities in the BPO sector are drying out but do consider the KPO sector which may be of value in your case. Within this period, I've transitioned to multiple roles and responsibilities. A community of individuals who seek to solve problems, network professionally, collaborate on projects, and make the world a better place. BPO is like I am now two years in a BPO company coming from a start-up company. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam. A place for call centre/call center workers to discuss all things call centre related! Rants, complaints, memes, help, general discussion and advice! Hello, fellow Redditors! I've been working in the BPO/call center industry for over 3 years now, and I've reached a point where I'm ready to take the leap and start my own BPO business. Which means that IF you manage to stick around and IF you are pushy and proactive and aggressive about your career, you can jump through promotions way quicker than many other professions. Naging working student ako full time sa BPO, early morning school then afternoon kumakain ng mga siopao o burger sa byahe otw to work (no time) then start midshift, uwi bahay review tulog repeat, La ako masabi sa BPO salvation ko dati to, at fixed sched pakita ko lan sched ko school, 2 bpo ko fixed sched ako. You wear the Google ID and your account can access Google systems. Members Online Opportunity in Cebu or Remote Work I decided to apply sa BPO companies. Although it’s a Google subsidiary, I was wondering if anyone here had any experience or insight on whether or not moving to the parent company is common. . 8% lower than company-wide rating) and 3. Sa operations/tech analytics to. Something like that. Members Online Google Operations Center BGC My company is a BPO with multiple sites in the Philippines and abroad. If you are using a BPO job as a stepping stone to a different career (or as a platform to pivot your career) then great but if not, do due diligence. The pay varies from 18k to 6digits, ung setup dn is depeenent s client if WFH onsite or hybrid Not all BPO. Per them, nakakabobo na trabaho. However, the experience can vary significantly depending on the specific role, team, and location. There are many individual contributor roles in the BPO and Shared Services space where you can earn considerably well and become an expert in your line of work, all while avoiding the difficult responsibilities of a team manager. Would like to ask for insights if anyone here has worked for them or if you know someone na taga dito. Yes, with Cognizant nakita mo sa comments sa profile ko? Hahaha Working with Google is good, in general. Given all that, you are in the BPO industry here in the Philippines. May mga bagong LOBs like QA and LRO(Loss and Recovery Operations) ito ay back office. It’s not only limited to that. Better pa kesa sa malalaking in house companies like the US banks. At least at that time. Members Online Google Operations Center BGC This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. Our solutions are rooted in technical skill, product expertise, and a deep understanding of customers’ complex needs. Thank you!! Depende sa google product and sa task na kailangan mong gawin. Members Online Google Operations Center BGC Be the first to comment Nobody's responded to this post yet. Or check it out in the app stores Insights for Google Operations Center - IT Role . I have been in the BPO industry on and off since 2004. Asking for some pros and cons lang of Google Operations Center (GOC) Had my interview with them in a mid-senior role. 7 out of 5 for work-life-balance (2. Here's the thing. director na na nasa 500k in pesos tapos na offer-an na mag FTE sa HQ. Follow the link for the lists of the available positions Got a call for an interview. Now I'm working for a BPO company pa rin but sa corporate side na, not sa operations. So please don't generalize, the BPO industry is a godsend for us Filipinos, it's responsible for improving the lives of tens of thousands of us. Lalo na kung assigned ka sa office nila. Tulad mo, I was positive na matatanggap ako amongst all other applicants because I am aware of my skills. Animals and Pets Anime Art Cars and Motor Vehicles Crafts and DIY Culture, Race, and Ethnicity Ethics and Philosophy Fashion Food and Drink History Hobbies Law Learning and Education Military Movies Music Place Podcasts and Streamers Politics Programming Reading, Writing, and Literature Religion and Spirituality Science Tabletop Games This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. There are so many roles that can be outsourced by different companies, may it be IT, HR, Accounting and even Legal. Yung mga outsourced eh kalat sa BGC or nasa Vertis North, depende kung san nila i-assign si BPO. Our reach spans 8 countries across five continents. Tips maybe try to know the company, have a fair skill on speaking and writing in English. Search the world's information, including webpages, images, videos and more. It's essential to research the role and team thoroughly before accepting an offer. This is my first call center experience. You can ask your recruiter which tower ka ma assign For me naman, it’s how you handle yourself in the workplace. Nag watch lang ako ng videos and read stuff online about similar positions and studied well before interviews. Welcome to r/scams. For almost two years, I've been working in HR specifically recruitment. Cuz emails. TYIA:) This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. Given enough scale, they can open their own ops center, spend 50k on that same agent, another 25k for supporting resources (infra, backoffice people, taxes etc), and they'd still save 25k. Naeexcite but at the same time kinakabahan since this is new to me huhuhu Ano yung differences ng culture ni GOC, as compared with BPO (whether you're a Google vendor or not)? Meron ba? Or same toxicity levels with BPOs? I'm asking this because, I already came from the BPO industry. I source employees, process them and give them their contracts. Though mej BPO setting pa din, at least wala nang calls. I graduated college with business administration maj marketing degree. Nakakapag taka talaga na bakit ganun mga offer nila sa amin. The combination of a supportive culture and attractive benefits makes it a standout choice for those looking for a fulfilling and rewarding career. I have a target BPO company in my town which I already had a failed interview last January. All questions will be catered. No choice ako kasi ito lang yung nag iisang BPO sa lugar namin, Yes you read that right, NAG-IISA. Nah it's not exclusive to bpo agents. I have 5yrs up exp intl din po. I currently work in a financial institution, and searching for better opportunities. Especially BPO. 7 out of 5 for diversity and inclusion (2. io/ Whether you're a new resident with questions about credit cards and cashless payment options, a long-term resident curious about pensions and life insurance, or a digital nomad wanting to talk crypto gains and tax treaties, this is the sub where you'll find informed discussion, friendly advice, and high-quality answers with links to reputable sources. I don't know what the rates are now with Reports Analyst in the BPO. Get the Reddit app Scan this QR code to download the app now. Yes, companies like P&G and Shell have BPO services (GBS and SBO respectively), but they also have market operations in the country where folks have managerial roles in sales, marketing, finance, and logistics operations (SMO and PSPC). A subreddit for Human Resources professionals: come here to seek career advice, ask questions and get feedback from peers within the HR Community around the world whether you're brand new to HR or a seasoned vet. If we don't have sales, we are automatically terminated by the client. g. This person will help give you the credibility when talking to future clients. I switched industries because I am tired of the hustle that is required in a start-up and also the volatility of the work especially the ones outside your scope while during the pandemic. There's no upward or lateral mobility in my field kasi. It is also for the type of person who has willpower as strong as diamonds. youre handling a call while taking notes and tagging the call all the same time I think your misunderstanding of BPO is call center. Suggest naman po kayo ng pwedeng applyan na BPO company within range ng SM Fairview to SM North or Centris. Career path, maybe agent to Team Leader to Operations Manager I guess? Best of luck! This is a place to discuss everything related to web and cloud hosting. CAC - Claims Assistance Center - voice customer service / counterpart ng ADCC na usually for claims filing and fraud assistance for Debit cardholders. They troubleshoot issues, provide operational support, and collaborate to develop better services and products based on the evolving needs of Google's users. Asking this out of curiosity since most filipinos work for BPO companies. Members Online Google Operations Center BGC A single call center agent may cost a 3rd party 50k a month but google probably gets billed 100k a month. TYIA! Mar 6, 2025 · Google Operations Center interview details: 56 interview questions and 53 interview reviews posted anonymously by Google Operations Center interview candidates. Wiki at: https://japanfinance. Kaso rejected ako. Merong queueing magdamag, may non-voice, may back office, lahat ng maisip mo meron sa google accounts. Google has many special features to help you find exactly what you're looking for. xtwritl hat jubdk ufpzzv hgdgnc mtt wkwco tan acvesj tztv hyyxii tambsy unvcjv dcare mmdm