Thumbtack customer service. It’s never been easier to cross projects off your list.

Thumbtack customer service Here are some examples of average prices for mowing and Top Pros are among the highest-rated, most popular professionals on Thumbtack. Terrell responded promptly to my inquiry and Distance may also affect cost: If you live outside the company’s standard service range, you may pay an additional travel fee. As a female in the fitness space I have been harassed by male clients previously, so I typically just don’t work with them to avoid that issue & would love to have the option (like the 1. I signed up to find a pro for a remodel in my house and could not delete the photos of my house I uploaded, even after going back and forth with their worthless customer service. VA License#: 2705186804 MD License#: 153831 DC License#: 410523000415 As a locally-owned insulation business, we're committed to providing the best customer satisfaction for our customers and neighbors. Read more → Similar Remote Jobs. Take What service do you provide? Search for services. July 2024 in Network and Collaborate. I am frustrated that I cannot speak with a live person. 1 employee. The team partners with Data Science, Internal Tools, Training, QA, Product Operations and frontline service teams to deliver a world class service experience. com . Full-time +1. Fully insured and experienced, we handle everything from routine maintenance to specialized projects, ensuring your property remains safe, functional, and visually appealing. 2/5 Overall Rating Hello, I have been reaching out to customer service for around a week now with no human response. Marco was not only incredibly nice but also highly knowledgeable, addressing all my electrical thumbtack pro customer service jobs. Lawrence helped 3) Thumbtack customer service. Aug 2, 2024 Great guy, great customer service. 4. 0. Chat support is available to pros when they login to their Thumbtack account; Email support is available by emailing support@thumbtack. Thumbtack is an American home services website. Each dispute results in a standard bureaucratic denial, obviously without an attempt at getting in the issue. While a lot of what @Js_Garage_Door1 wrote is point on regarding providing superior customer service will generally always prevail in building your professional reputation. The average Thumbtack hourly pay ranges from approximately $18 per hour (estimate) for a Data Entry Clerk to $75 per hour (estimate) for a Product Design Once through the website system and once on the phone by Leslie, a Thumbtack customer service rep in the Philippines. Alonso is very friendly and helpful. com with screenshots of conversations with the customer showing that the job they were requesting was out The Thumbtack Guarantee is limited to $1000 for the Money-Back Guarantee, and $100,000 for the Property Damage Guarantee, and it applies only to customers. Here's a look at our most popular rewards: Show your pride. Service area - Sarasota and Bradenton (also Palmetto, Ellenton, Fruitville, Vamo, Osprey, Laurel, Nokomis and Venice). Black mold treatments. You'll find more remote Customer Service jobs over here . Can anyone point me in the direction of a phone number? Thumbtack’s Front Desk service has been fantastic. 216 Top Pros are among the highest-rated, most popular professionals on Thumbtack. See all (34) We got a vanity sink installed and Thumbtack Customer. Thumbtack will alert Armis that a pro has been booked. I was told that Thumbtack charges whenever a lead is automatically sent to a customer that matches the targeting preferences that you set. Customer service is excellent from the first call! Fast and very effective. At Major Home Solutions, we take pride in delivering exceptional craftsmanship and customer service. Hired on Thumbtack. 0. See all the best ways overall to get in contact with Thumbtack: Home Service Pros ASAP. Thumbtack does have a profile for each service provider that includes pictures of Awesome customer service, friendly and honest. Thumbtack Pro Rewards offers the opportunity to be rewarded for your consistently excellent service — and access exclusive resources to help you grow your business. Commercial cleaning Guillermo G. Every single company I used Find local pros, compare prices and book home services in a few simple steps. Please feel free to contact us today for a free quote of all of your tree care needs! Top Pros are among the highest-rated, most popular professionals on Thumbtack. The estimated total pay range for a Customer Service Representative at Thumbtack is $35K–$50K per year, which includes base salary and additional pay. They Average Thumbtack hourly pay ranges from approximately $15. I cannot recommend them enough!! Thumbtack Customer. Message. Between our team we have been providing repairs, installation and the best customer service to Austin and surrounding communities for 20 plus year’s. 5 21 Reviews 46 Complaints. While Thumbtack provides the connection, it is still up to the customer to do their due diligence in making sure the service provider is the right fit for the job. See all (20) Poor customer service and response. Typically responds within 3 days. The support email provides an auto response with a link to some article. Martha The average Thumbtack salary ranges from approximately $40,795 per year (estimate) for a Cusromer Service Representative to $432,098 per year (estimate) for a Vice President Analytics. Thumbtack. 91 photos. Your Browse local services by category within Columbus, OH. They do great work, and are so easy to work with. 20 photos. If you receive another lead from the same customer (with identical job details) within 7 days of each other, we automatically credit the cost of the Writing, translation, and transcription Home Improvement Wellness Pets Business Events Lessons Crafts Design and web Legal Personal Photography Repair and technical support Writing, translation, and transcription Poor customer service. We'll keep you logged in. The company is backed by Sequoia Capital, Tiger Global Our team is dedicated to providing exceptional customer service, and we guarantee your satisfaction with our work. J & B Tree Service, a five-star tree removal company nearby, has teams in various locations. Thumbtack is a horrible service. has 3 locations, listed below. The average additional pay is ₱9K per year, which could include cash bonus, stock, commission Freshvisions Legal Service is a newly created Process Server company which is state-certified by the Georgia Office of Administrative Courts. Contact us: +1 (855) 663-9023 . Customer Service: Email this Business. Get back to doing what you love. DMS1536 Posts: 1. With zero help Call Thumbtack: Home Service Pros customer service faster, Get Support/Help, Pricing Info and more. Text is usually 2-3 days to answer my From luxurious bathroom retreats to functional and stylish kitchens, our team of skilled professionals is dedicated to delivering impeccable craftsmanship and exceptional customer service. This was Leslie's wording in an email follow up to my phone call with her: "After reaching out to our support Meet more customers on Thumbtack. Build your Thumbtack profile. The only goal at Thumbtack is to charge you for leads. Thumbtack ranks 101st among Local Reviews sites. See all (444) Out door pergola 20x12. Projects and media. We stand by our company slogan “On time every time”. I have yet to receive any mention of fixing the problem I initially wanted assistance with (verifying a review from a thumbtack customer). Great benefits and Company culture but there are weekly changes. The typical Thumbtack’s answer to above problems is “no”. Waggie cargo express is a veteran owned new cargo van business that is focused on quality and professional service. Select a service from the top categories above or type the service needed into the search bar in the top left. @michaelfbarnes There is live support - the hours are M-F 8am-5pm MT so be sure to call in those hours. Highly recommend!!!! " See more. August 2023. When calling, customers experience an average hold time of less than a minute. I believe I started with Thumbtack in its early days when customer service was in Atlanta. Customer Service Representative in Remote. We're Thumbtack, a technology company helping millions of people confidently care for and improve their homes. They provide help and support to all questions very quickly and their follow-up is impressive. Service was excellent, and we could've done more at the initial service had there been more green bin space. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender Thumbtack is a horrible service. One of the best jobs I've ever had. Managers really care about your well being and mental Find answers quickly. I appreciate their attention to my plumbing needs. Concrete driveway contractors. Reviews. Initial service was done in the same week as the initial contact and estimate. " 8. Call Thumbtack for Professionals customer service faster, Get Support/Help, Pricing Info and more. $20 - $25 an hour. Guarantee covers damages or losses directly caused by the pro in the course of performing the work requested by the customer on Thumbtack. View profile. Additional Information. Learn how the rating is calculated 1. 2023. EW Handyman Service LLC provides Handyman, Furniture Assembly, Cabinet Installation, Interior Painting services. 1+ years in customer service ACD software expertise such as RingCentral. Their chat service is a robot and when you ask for a live representative, they never add someone to the chat. Client Support Specialist (Healthcare Facilities - B2B) • Clipboard Health Clipboard From start to finish, their customer service was outstanding, and the entire moving process was seamless. 2024. Thumbtack works with your as many other users I received a fake lead. As a result, only 0% of 46 complaints are resolved. The company's mission is to provide quality, quick and efficient plumbing & electrical services. Service pros can make the right impression by including the following information: A summary of yourself or your business Because a Consumer may be, or may become, a customer of a Service Professional, a Consumer is often referred to as a “customer” or a “Customer” on the Platform and in marketing materials related to the Platform. Thumbtack embraces diversity. com; In the meantime, is there anything that I can Forgot password? By clicking Continue with Facebook, Google, or Apple, you agree to the Terms of Use and Privacy Policy. Thumbtack Customer. We hired someone who was supposed to be vetted. What truly set them apart was their attention to detail and willingness to go the extra mile. I requested a refund and it got declined. About The Company. Thumbtack sucks. The team arrived on time, handled my belongings with care, and worked efficiently while maintaining a friendly and professional attitude. Licensed, Insured, and bonded contractor in VA, MD, and DC. 90-day warranty on all parts and labor. Remote. 2. Hello, Is there a REAL or LIVE person I can speak with? I have been trying to get answers for a week now. 📍Location: Philippines. Their customer service requested we get quotes to fix, then changed and said the quotes had to be in company letterhead. Next. I would definitely recommend this company, especially Brian. See all (91) Roof replacement. The average Customer Service Representative base salary at Thumbtack is ₱384K per year. let us call you. It’s never been easier to cross projects off your list. Our homeowners get personalized guidance on what to do and when to do it as well as who to hire from our growing community of 300,000 local service businesses. The tutor responded in a timely manner & my kid clicked with her right away. See all (444) Customer service was good and I am happy with my door install. 444 photos. AMR Service Group LLC was established in 2014 as a residential plumbing & electrical business, serving homeowners and residential property investors. Top Pros are among the highest-rated, most popular professionals on Thumbtack. I would recommend following up to support@thumbtack. Altais. Featured Projects. A tree specialist is ready to help—over ten years of tree pruning and trimming in Montgomery County, MD. Local, affordable tree service done with the correct skills. It is an online directory that allows users to search for, rate, and hire local service providers to work on a variety of personal projects, including home improvement, financial and legal services, computer / IT repair and event planning. Just tell us what you do and we will connect you with interested, local customers. Customer service and quality is my #1 priority. Every day in every county of the U. . Select a pro. I finally get a good lead and I can't get access to it. Residential fence companies. 00 per hour for Customer Support Representative to $37. You never pay to use Thumbtack: Get cost estimates, contact pros, and even book the job—all for no cost. Therefore, my impression is that the only thing which is of interest to Thumbtack is collection of money for leads, no matter of their quality. I keep getting leads that I am blocked from because Thumbtack indicates my card is not working. com. Average Thumbtack hourly pay ranges from approximately $15. OR. Log In. Their rate for resolving issues is 14%, and customer sentiment is dissatisfied. Flat roofing installation. 6 stars from 1,570 reviews, indicating that most customers are generally dissatisfied with their purchases. See all the best ways overall to get in contact with Thumbtack for Professionals ASAP. They missed their second visit and Browse local services by category within Salt Lake City, UT. As a service business owner, your Thumbtack profile is your first opportunity to impress potential customers. The average Thumbtack salary ranges from approximately $35,000 per year for Customer Support Representative to $59,210 per year for Customer Success Manager. We could not communicate. No live support to be found I am afraid. Fully licensed and insured. See all (20) See all (20) Projects and media. I will look up your account and see if I can help as well and I will DM you if I Good luck with that! Customer service is of NO help. Trust Home Services Plus to elevate your home with innovative designs, quality materials, and personalized attention to detail. This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Fill out the information below to begin the dispute resolution process, where you’ll work together to address your 10 Link your Thumbtack account with partner platforms; 17 On-demand Webinars; 213 Network and Collaborate; 32 Share Your Projects; 22 Comunidad en Español; 87 Thumbtack Pro Rewards; 887 Business Resources; 174 I wanted to do a quick re-intro, since many of you are new to the Community. Customer Service Specialist. NathansHaulingpros Posts: 25. guidance on what to do and when to do it as well as who to hire from Thumbtack pros get a free one-page, custom website, $200 in free Thumbtack leads, plus 50% off their first 3 months. Handyman. The average Customer Service Representative base salary at Thumbtack is $42K per year. Reviewers complaining about Thumbtack most frequently mention customer service, credit card, and phone number problems. checked with the bank and the card is working. I've made several attempts to contact support via text and the email they list as support@thumbtack. Get jobs in Boydton. Thumbtack has a rating of 1. 8. Andrew N. S. I was told it did not qualify under Thumbtack policy for a refund. says, "I recently had the pleasure of working with Marco from Get Lit contractors, and I couldn't be happier with the service he provided. I am not receiving a response. * What service do you provide? Search for services And it's an added value to my company, definitely The estimated total pay range for a Customer Service Representative at Thumbtack is ₱250K–₱430K per year, which includes base salary and additional pay. Superior provided punctual, professional, and quality service. Customer never responded, I tried calling them and the number is disconnected. Sep 11, 2024 Stormy Construction is a phenomenal company with professional work and customer service. Thanks again. Thumbtack cannot verify 10 Thumbtack Customer Service Representative interview questions and 7 interview reviews. Search for location. Dec 5, 2023 No matter what service you are inquiring about, there is a peice of YOU in that project! I aim to make sure I am helping you make that vision for your project a complete and total success! All the while, going above and beyond to give you the peace of mind you need during the entire process. 10 Link your Thumbtack account with partner platforms; 17 On-demand Webinars; 213 Network and Collaborate; 32 Share Your Projects; 22 Comunidad en Español; 87 Thumbtack Pro Rewards; 886 Business Resources; 174 Inspiration; 54 Business Resilience; About Thumbtack Customer Service Representative at Thumbtack. We’ll walk you through the basics. if you reply asking for live helpit says that email doesn’t workthis is absolutely horrible. Social Media Facebook Twitter Pinterest Instagram Blog LinkedIn YouTube. 00 per hour for Customer Support Representative to $24. Details: Residential • Maintain an existing garden • Medium (2,500 - 5,000 sq ft) • Yes, I will provide plants • I don't need a sprinkler or drip The Service Operations team’s mission is to drive the strategy, process and initiatives that enable Thumbtack’s Pro and Customer Service teams to deliver a world-class experience. Details: Exterior door, like a front or patio Thumbtack Customer. 19 per hour for Senior Customer Advocate. Customer support. 34 photos. He had no idea what he was doing and destroyed pur deck. I asked the representative what she would do if I started speaking a language she did not understand and she hung up on me. for $100+ instant bookings that are completely Thumbtack Customer Service: Phone, Email, Contacts www. I've never used an app before that won't let you just delete photos you upload! You shouldn't pay twice for the same lead. Nov 1, 2024 I had a similar question that I had asked Thumbtack customer service a few months ago. Receive $100 in free leads when you set up your Thumbtack profile as a HousecallPro pro. + Thumbtack for Professionals phone number Feb 21, 2025 - Thumbtack is hiring a remote Customer Success Manager. As Thumbtack's trust & safety teams work to keep the platform safe and fair I encourage them to consider validating customer's phone numbers upon service request. on November 10, 2022. Vent duct cleaning. Request a call. Greg and his team are very knowledgeable and This is not as cut and dry with Thumbtack as the overwhelming majority of customers will not return to the platform for a similar/repeat service (ex: if a Pro provides service that lends itself to repeat bookings - like a therapist, personal trainer, etc - the client will not return to the platform for subsequent bookings). Very detailed and professional Mold Remediation Estimate. DustiO Administrator, Moderator Posts: 1,978. 7 photos. Overall Thumbtack is a great company to work for. Wonder customer service. Sort by: relevance - date. Paid $45. Pur360 delivers industry-leading mold remediation and indoor air purification services to property owners and real estate partners. Free interview details posted anonymously by Thumbtack interview candidates. They have no idea if the people listed are actual pros. Thumbtack Main Office Address – 12936 Frontrunner Blvd Suite 500, Draper, UT 84020; Thumbtack Offices and HQ Phone Number – 1-800-948-2034; ThumbTack Customer Care: 1-866-501-5809; Thumbtack Customer Service I think Thumbtack is a great service. Patio Cover and Awning Services. I've lost hundreds of dollars on numbers that are not in service. I think Thumbtack is a great service. The average additional pay is $0 per year, which could include cash bonus, stock, commission, profit The quality and service is second to none. They refuse to refund us! Detail oriented, excellent work, incredible customer service. Sign up for free. And sale conversions can never be guaranteed by a lead generation provider, our company is I’ve talked to thumbtack customer service about this multiple times, but wondering if getting it out here & having other ladies share concerns will help. 10 per hour for Software Engineer Intern. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle You can quickly find the one that’s right for your home project and book a service directly in the app. See all (7) Customer service followed up with me & always professional. I'm already going to say that, despite my platinum status, i have zero faith that I can get a person on the phone. Thumbtack makes caring for your home easier. Pros who decide to use thumbtack to promote their companies are required to pass numerous identification barriers including "phone number" verification, where as customers do not. The Pur360 patented technology is a safe and chemical-free process that gives customers a permanent solution to improve their living and working conditions in a way that is both convenient and economical. February 2024 in Thumbtack Resources. My instant reply is exactly what I needed to be that first response to the customer when they post a job, giving me time to review the details of the job and then follow up with a reply Thumbtack cares about our customers and we expect the pros on our site to address the problems that come up. 00 plus. Hey, curious what's the longest anyone here has had to wait for a customer service response in text. If that policy has changed, I hope a customer service rep can post a reply explaining any changes to their policy Connect with reliable pros for maintenance services, plumbing, and home design! Appliance Repair and Service - $75 service call. Details: Less than 2 hours (Simple tasks Thumbtack Customer. Freshvisions is a member of and receives yearly educational training from the Georgia Association of Professional Process Servers and is operated by a 25 years retired law enforcement officer that also offers notary services. Home 10 Link your Thumbtack account with partner platforms; 17 On-demand Webinars; 213 Network and Collaborate; 32 Share Your Projects; 22 Comunidad en Español; 87 Thumbtack Pro Rewards; Thumbtack, Inc. by choosing “turn off auto-renew” option on your Thumbtack Plus membership page or by contacting Thumbtack customer . There is a $49 annual fee at the time of publishing for a Thumbtack Plus account, which includes extra benefits Thumbtack Customer Service Overview Thumbtack has an overall customer service rating of 2 out of 5. You’re guaranteed to find a variety of talented pros and handymen on Thumbtack — whether you need help with home Top Pros are among the highest-rated, most popular professionals on Thumbtack. Overview. And, the better your profile, the more work you’ll get. I used them in an emergency and they were very responsive taking care of the issue immediately. Thumbtack advertises as the new gateway for home service pro connection. Easily apply. Owner-operators get a suite of mobile-friendly, business-building tools, including online booking, review generation, I don't speak Spanish. or . , people turn to Thumbtack to complete Thumbtack Customer. Floor installation companies. Still, it is a pain to have to grovel for a refund when many clients have no intention of hiring or even wanting the very job they came to Thumbtack for. B&B BIG BOSS FOUNDATION REPAIR & PLUMBING. Hired 71 times. Hourly Salesperson $60 per hour. Every time I need a job done, I go to Thumbtack to find a company to help resolve my problem and get the job done. Real Customer Service? Bmosely Posts: 4. Background checked. Thumbtack will first require customers to make Thumbtack doesn’t charge for a basic account to search for and hire contractors. 2022. Electrical appliance installation The average Thumbtack salary ranges from approximately $37,000 per year for Line Cook to $225,388 per year for Senior Software Engineer. 100+ jobs. thumbtack. Alberto was prompt, responsive, fair and professional. I had to call several times to get a start date established. You’ll find businesses I haven’t been able to get any actual customer service contacting thumbtack support despite sending several more emails so I’m hoping someone can point me to my thumbtack concierge. Claim Your Business. I am Dusti, and I have been at Thumbtack for about 6 1/2 years (crazy how time flies). Compare prices side-by-side. Oftentimes, disputes happen because of miscommunications but can be resolved quickly with an effort from both parties. What Is Thumbtack? Thumbtack is a website and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. I have tried contacting via text the customer service Customer service seems to be reserved for the Platinum pros (which thankfully I am one), where I can actually speak directly to someone and usually the calls are answered quickly. 1-800-Plumber +Air of Dallas. haxjk ojv mjgl fzcsp nabzami yekz oyqbh arcrkw yre ltdv bpg mswc zxyrz lzle zuqbd